FAQs

1. Can I get a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
2. Can you make a custom designed product ?
Yes, OEM and ODM services are available.
3. Can you do a custom logo on the products?
Yes.we can print your logo and company name etc in our products.You can send us the artwork by email in AI,Jpg, Tif,  Eps,Tiff or Coreidraw formats
4. What payment methods do you accept?
We accept all major credit cards and Paypal. We can also accept T/T , Western Union, Money Gram, Alibaba online payment (trade assurance) ,  several other methods. 
5. How soon will you dispatch my order?
Generally within 3-5 working days. OEM and OEM  order would be longer.
6. How do you ship the goods and how long does it take arrive?
DHL, Fedex, UPS, EMS and TNT are preferred by most of our clients. We also have great contacts for professional air and sea shipping agents for big wholesale orders.
7. If I send you my design will it remain private?
Of course. We never share an individual's private designs with anyone else.